Working in the Recruitment industry for over 15 years, we have identified the three key ways that many companies go wrong when engaging with recruiters:
1. They pay one niche specialist to recruit all their agency roles:
- This may actually be delivering less value, as they are paying specialist agency rates for someone to often work outside their area of expertise.
- They are less likely to get a successful outcome, as a lot of their roles are being worked by someone who is not a specialist in that business function.
2. They use large national / multinational firms with different ‘divisions’
- Their roles may STILL not be being worked on by a specialist. Their point of contact wants / needs to fill these roles to make commission / hit KPIs, so may very well be working on all the roles themselves, regardless of their industry expertise. When roles ARE distributed to specialist divisions, it is often common practice to have junior ‘resourcers’, that may be brand new to the industry, sourcing candidates whilst the client pays top rates.
3. They deal with a number of individual specialist agencies:
- Using specialist agencies will in most cases guarantee you higher quality talent, but this can be a very inefficient way to use agencies, as they have to deal with a number of different people across all the roles being filled. In a transient industry like recruitment, this can also mean continually educating new recruiters on your company culture and goals.
- This may not drive the best ROI possible, as they are not leveraging their total agency spend, with it being spread across many different agencies.